How Swif transformed their customer education with Clueso

Clueso has been a game changer in creating our user education content. We’re now generating high-quality user guides 10x faster

– Angelo Huang, Co-founder and CEO, Swif

Swif is a device management and security MDM software. It serves as an all-in-one AI-driven solution for managing devices across more than 100 teams. 

Given how extensive the platform is, customer education plays a crucial role in onboarding and activation. That's where 'how-to' articles and video tutorials are the key to their self-service onboarding and support. However, creating articles and videos is a very time-consuming process. To address this, they sought a solution that would allow their team to significantly reduce the time spent on creating training content each week. 

Enter Clueso! With Clueso, Swif is effortlessly generating engaging video tutorials and step-by-step articles for all their product features. 

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The results:

• Swif is now creating user education material 10x faster; leading to 10+ hours saved every week.
• Since integrating Clueso guides into their help center, Swif has successfully slashed over 50% of how-to queries from their customers.

It’s been an absolute pleasure working with Angelo Huang and team! Excited to continue helping them provide a delightful learning experience to their customers.

Looking for a way to improve your product education?

Dozens of companies like Swif use Clueso to create videos and documentation for their product. If you’re looking for a better way to educate your users, we’d love to chat to learn more about your requirements and show you how Clueso could help. Book a demo here (calendly link) or reach out to us at hello@clueso.io.